This Privacy Policy explains how Violin Union collects, uses, discloses, and retains personal information in connection with its website and real estate transaction processing services.
We may collect identifiers, contact details, property and transaction information, account details, communications, payment-related records, device and usage data, and any other information you choose to provide in connection with real estate transaction processing.
We collect personal information directly from you when you submit forms, communicate with us, or otherwise use the site. We may also receive information from counterparties, service providers, public records, and other parties involved in a transaction, and we may generate technical and usage data through your interaction with the site.
Our site may use essential cookies to support security and core functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose.
You can manage cookies through your browser settings and, where available, site controls. Blocking certain cookies may affect security, preferences, or basic site functionality.
Subject to legal limits, you may request access to the personal information we hold about you, ask for corrections, and raise concerns about our handling of your information. In some cases, we may need to keep certain records or decline a request where the law allows.
To make a privacy request, we may ask for information needed to verify your identity and locate the relevant records. We will respond within a reasonable period and in accordance with applicable law.
We retain personal information for the period needed to provide services, complete transactions, maintain business records, resolve disputes, and meet legal, tax, or regulatory obligations. When information is no longer required, we take reasonable steps to delete, de-identify, or securely archive it as appropriate.
If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless stated otherwise.
We use personal information to operate the website, process enquiries and transaction-related requests, verify identity where needed, communicate with users, maintain records, improve service reliability, detect and prevent fraud or misuse, and comply with legal and contractual obligations.
We may share personal information with contractors, hosting and technology providers, payment processors, professional advisers, and other transaction participants who assist us in operating the site or completing services. These parties are expected to use the information only for the purposes we specify and to handle it consistently with appropriate confidentiality obligations.
We may disclose personal information where required to comply with legal obligations, respond to lawful requests, protect our rights, investigate suspected misuse, or support the prevention of fraud and security incidents.
